Telemarketing

Outbound Telemarketing activities

Here is a summary of some our main activities

  • Customer feedback/surveys
  • Market research
  • Pre-sells
  • New product sell-in
  • Ongoing order capture
  • Promotional activity

Our process

Our approach will vary by account but will always include at least the following

  • Ensure that we fully understand your objectives
  • Research your market and products
  • Prepare a solution that is tailored to you
  • Check your database is up to date
  • Suggest alternative processes
  • Fully brief our personnel
  • Carry out the activity
  • Regular communication whilst the work is being carried out
  • Forward a progress report as you require

Output

At the end of our activity you will receive the following

  • Updated database (in ACT or Excel whichever you prefer)
  • Summary of the results achieved
  • Feedback from your customers
  • Suggestions and ideas on ways to develop your business further
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